The next day when I went to confirm the rooms, the price had changed and the rooms could not be together as we had arranged the night before. The room was awful, the cigarette smoke was gross. There were two nights that hoodlums were allowed to run and act like savage animals in halls and around the pool area. When we finally got to the room at 5:15pm the room keys didn't work.

We checked in Sept 25th and checking out the morning of Sept 30,The sheraton in san diego ca. I waited to speak with the manager, Jamie. It appears that dishonesty has become a way of life. The morning front desk manager Candice was rude, obnoxious and disrespectful towards our problem. Again this around 9:30-10 pm. I am staying at the Sheraton Gateway, 1900 Sullivan Rd., College Park, Georgia, 30337. Warmly furnished, The Café offers an all-day buffet as well as a la carte of International delicacies. Watch Out !!! After another 20 minutes I had still not received my beverage and all during this time, the employee proceeded to fill about 30 OTHER DRINKS right in front of me while constantly making eye contact with me almost to the point of starring. The room was small and worn out. I ask them every time to please take me off their calling list. This was at two different locations in Kansas City (Four Points). Hasn't been cleaned for quite some time.

I have probably stayed in Oklahoma City 50+ times over the years at various levels of accommodation. Went to our room to relax and we again could not watch the TV due to same issue. My husband had a University of Mississippi logo on his hat and one of your staff said and I quote "You have a lot of nerve wearing that in St. Louis". Once I recieved confirmation I realized that it was booked under the wrong location. On Friday night April 15th, 2016 I checked into this Sheraton on 50th St. in West Des Moines. 905-374-4445. I am still being told they don't have it and can't find it.

When he returned the jug was gone. However we couldn't use our TV in the room as it kept cutting out searching for service. What a sham! I just wanted to transfer my reservation to the correct location. He left the room around 10:45p and stated that he would inquire about another room . L2G 3K7. If you are selected for an interview and have an accommodation request arising from a disability or otherwise, please call Please make your needs known in advance of the interview. With a supportive team, every day is an opportunity to welcome guests through engaging experiences and thoughtful service to bring people together as part of our global community.Marriott participates in the Electronic Employment Eligibility Verification Program. At least they would care.

This is completely unacceptable. After some back and forth we settled for the Gates Hotel. she said no that is not correct. !My boyfriend and I were moving and made a reservation to stay at the Sheraton in Beltsville MD July 4th as we could not move into our new place until July 6th. I feel that because I booked my room at a discounted rate through Tourico Holiday, I was put in a room that had not been serviced or cleaned in months. We were so tired we just went straight to sleep. I explained I had a reservation for 2 rooms that I had made weeks before and she said that was policy and there was nothing she could do. They told me that they would send a copy of invoice by email bit they did not. I have worked in the restaurant industry for 6 years, so I completely understand having to wait when the place is busy. I asked if I left would they call me when the room becomes available. When we arrived, I was the second person off the shuttle and went in to register. So to summarize; I made reservations for 2 rooms, the rooms were in the system as she had to cancel them and upon arrival was turned away because I live within 30 miles.I was extremely disappointed with the quality of service provided by Sheraton Suites in Key West, FL. She said that whoever took my reservation should have known, as memos had been sent. The corporate could care less the local could care less. I wouldn't be caught dead in a Sheraton hotel ever again, in fact I am embarrassed for this establishment and its management. I was in splints on both hands and my right arm for 6 weeks and my newphew in law had to have their person at the front entry call 911 to an ambulance.

I told her "with my disability there is no way I could sit out there for 6 hours". You should seriously have someone from corporate come and check it out. The woman at the desk asked me if I wanted a paper receipt or have one e-mailed to me. So again I tried several times to get his attention and told him to go ahead forgot about the drink and to cancel my dinner order which still had not come either. I was told by several people it could not be found. First check in was at 3 but the room was never ready until 3:20 needed to be at a 4:05 Pirates game so we never got to change to get ready for it! on the early morning of the second day we checked out. I counted 32 bites on my son. I got on the plane and got into Los Angeles and checked my bank account and found out that the Sheraton charged me $190 + and it was taken out of my account, Had I known this, I would have slept at the airport. After seven calls to corporate they blew him off and said "we can't find the jug". I have 2 beds in my room and when I pulled back the blanket on the one bed there was a disgusting looking crust. We arrived late Friday night 7/15/16 around midnight. Location: Sheraton Corporate Offices. Second of all they had female Body Building comp in Pittsburgh and they were staying there also, all the furniture was cover in sheets the appearance of the place was trashy!

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