Put my old skimmer basket back in. Evenwith the bottom drain closed to get 100% flow thru the skimmer it still floats. Save your money and go with another company. The product sucks and they have no customer service. They said they never received it, still waiting for a refund after 90 days. They will delete any negative comments or anyone saying this product doesn’t work and only promotes positive comments.Bought this product because it looked like something that could work but totally did not! Not able to get response from company. Most commonly, consumers tend to contact Skim-A-Round to ask questions about: Product/ Service, Return/ Replace, Shipping and Delivery. BBB Business Profiles are subject to change at any time. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.Your trust is our top concern. DON'T BUY ONEI put this in my pool for about 1 hour, just floats to the top of the water, letting all of the debris pass by. I requested a return, hand washed the units with soap and water and returned it in the original box with RMA# on the outside as requested. Went back to my oem basket. Skim-A-Round basket does not work as advertised. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.As a matter of policy, BBB does not endorse any product, service or business.BBB Business Profiles may not be reproduced for sales or promotional purposes.BBB Business Profiles are provided solely to assist you in exercising your own best judgment. We had a storm and naturally there were leaves and such in the skimmer baskets. I took off my flapper and BOOM started right up and all of the noseeums floating on my pool were gone in less than an hour. Please check out resources available to you at Customer Reviews are not used in the calculation of BBB RatingBBB Business Profiles may not be reproduced for sales or promotional purposes.BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Then I noticed in the videos there was no flappers on any of them in the video. False advertising and $30 wasted.I have 1.65 hp filter, I almost closed bottom drains and put the extra disc,If you are looking at this product, STOP and run in the other direction.I agree with all the ONE STAR ratings, I have the same issues and wish I had seen this page before ordering (of course now after 15 days I cannot return).
It was up there in age, but was still working. Plus, now I cant return it, because its been past 15 days. I paid $11.25 to return this waste of money and they still haven’t refunded me. Reviewers write the most about Skim-A-Round Automatic Pool Cleaner and give it 1.3 stars out of 5. Save yourself a lot of anguish and money, look elsewhere. Watched the movie again on how to use it, was doing everything correctly, so I tried it again, same result. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.BBB Business Profiles generally cover a three-year reporting period. I got two that are to big and the company will not respond to my requests for a return shipping label! Junk. Took me a while to get the effect. I tried it on the lowest setting and filled the pool to the max and still it didn't work. Skimmers just float and don’t do anything. Probably had it in the skimmer a total of 30 minutes. Whirlpool effect happened immediately and greatly improved the skimming capability of my pool. I bought two with the mesh covers after reading all of the Facebook reviews. Do not buy it!Not impressed , mine won't stay sealed down and debris gets underneath. I followed all the instructions but it wouldn't work. It does not create the swirling effect that they promote... even when you adjust your filtration suction levels. All it did was allow air into the system and interrupted the flow going to my filter which then shut off my heater. After trying all 3 rings at different heights I was left returning this item after 5 days. Danielle Crawley, Vice President of Customer ServiceMs. !Just floats to the top of the skimmer. Close. What a piece of crap, don't waste any money on this! Still not happy with skim-around. Skim-A-Round All-In-One (Pool Cleaner): 1.3 out of 5 stars from 109 genuine reviews on Australia's largest opinion site ProductReview.com.au. My question is- has anyone returned and actually gotten a refund?? I would NOT recommend this product to anyone!This product simply does not work and once you own it, you’ll never get in contact with a human or receive a refund !
BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. What am I doing wrong? Waste of money! I purchased 2 of them for my pool. I’ve tried 13 times!Doesn’t work. They sent me an email telling me the item was dirty and had scratches on it. This product doesn't even come close to working as advertised.Ordered 2 of them. !I was skeptical about this product seeing all the other reviews. I had to dig around the get them out. No number to reach them.Product does not do what they say. Register now and take advantage of ProductReview's Brand Management Platform!ProductReview.com.au has affiliate partnerships. BBB remains operational and focused on serving our business community.Ms. I refuse to accept anything less than what I paid which was $72.00.The website is horrible and they have no customer service. This company is a fraudWe had more bugs and debris get through to our primary filter than we ever had with our traditional basket.

All your worries of the risk of pump running dry, or any leaks, clogs in the skimmer basket…. Pressure is fine, just backwashes. Danielle Crawley, Vice President of Customer Service Wish I could give the product and the company/customer service a zero rating.This product does not work as advertised. Junk.

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