They informed me the fabric is now discontinued (not my fault) and because of that they told me I could buy new fabric and pay for it to be reupholstered. A few days after delivery, our customers get an email survey about their experience, with 3 simple questions.

If you're considering Bassett, just make sure you look closely at the quality of their pieces. We returned one ottoman because the fabric pilled after only a couple of months. Our focus is quality, and we take care to ensure the information on our website is accurate. These are power recliners like you’ve never seen before.The Club Level Pavilion at Infinger Furniture features high end motion furniture at competitive prices.Discover how the best advances in technology combine seamlessly with stylish recliners, sofas, loveseats and sectionals. She never returned my call, but later that day I got an email from DruAnn, the customer care specialist, asking me to come in and reselect fabric for 2 new sofas. Bassett Furniture Overview. Motion Sofa with Power features a power headrest that lets you to adjust the upper back cushion for the perfect neck and head support. Bassett Club Level Evo Power Motion Sofa in Graphite. Too bad their prices do not reflect that cost savings!I was in contact with the store constantly on how to resolve this issue.


Our Price: $1,952.00. Bassett furniture 3773 p62e motion sofa top 10 reviews of bassett furniture solid dove white motion sofa bassett xpress motion by bassett evo power. If not, they will charge me a $60 service call, then I will have to purchase new sliders from Bassett and call Guardsman to come out and install them. How disappointing! After about 6 months we called the store and were told they got new fabrics so we went back for the re-selection.
I called customer service who told me the fabric is only covered for 1 year. I'm writing this review in hopes of saving someone else the trouble and stress of going through what I went through. The other issue I have is that every single time they told me I would hear from them later in the week, I never did. At this time, we are only allowing 12 Customers in our store at a time. Copyright © 2017 Bassett Furniture Industries. If I would have read a review like this, I would have avoided Bassett or at least gone in knowing what to expect.SPRING, TEXAS -- We spent almost $5000 on leather recliners and a sofa. The Brookville Collection brings with it an unsurpassed level of luxury. It was a struggle to get Bassett to listen but after accusing us of putting our "workboots" on it and claiming that we had mistreated the ottoman after two or three months. These are power recliners like you’ve never seen before. The leather on this couch looks beautiful. I'm writing this review in hopes of saving someone else the trouble and stress of going through what I went through. Hickory Park may be restricted from showing prices, however please select the Click For Quote button and Hickory Park Sales and Design Staff will reply or please call (828) 322-4440 for more information. Note that some products featured on our website are for illustrative purposes only and may not be available for purchase as they appear. Luckily it was still under warranty, and Bassett has done that repair. What trash. Pics of : Bassett Motion Sofa Reviews ... Bassett Club Level Beaumont Power Motion Sofa In Almond Get the latest updates on new products and upcoming sales© 2020 Furniture Connection. They took it back. We value the feedback we get.

The design is simple, but sophisticated. In the meantime the manager who was familiar with our case left and a new manager was in his place. I was always the one that would have to call and check on the status of my complaint/claim. They took back my sofas and refunded all my money, except the $200 delivery fee. What a waste of at least $2000.00. Be the first to review this product. I had a furniture maker come in and evaluate the table and he stated that the table is constructed with poor materials, and is veneer not solid wood as I was told.FALLS CHURCH, VIRGINIA -- December 2014 I ordered the Versa Motion Sofa in the toast color. Their dismissive attitude proves me too they don't care and are used to getting these complaints. The covers on the arms of the chairs fall off because there is not enough fabric to make them useful. Whats people lookup in this blog: Bassett Motion Sofa Reviews; Bassett Marquee Power Motion Sofa Reviews BUFORD, GEORGIA -- I want to start by saying that the employees I encountered at Bassett Furniture Mall of Georgia were friendly, helpful, and professional.

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